Privacy policy
Privacy & Cookie Policy
This Privacy and Cookie Policy explains how DDOT (referred to as “the Store”, “we”, “our”, or “us”) collects, uses, and protects any information that you provide while using this website.
We are committed to safeguarding your privacy. If we ask you to provide personal information while using this website, you can be assured that it will only be used in accordance with this Privacy & Cookie Policy.
We may update this policy from time to time by revising this page. We encourage you to review this page periodically to ensure you are comfortable with any changes.
Information We Collect
We may collect the following information when you use our website:
- Name
- Contact information including mobile number and email address
- Gender
- Demographic information such as postal code, preferences, and interests
- Browsing and search history on our website
- Order and purchase history
- Website interaction data including clicks and navigation activity
- Other information relevant to customer surveys and promotional offers
For a detailed overview, please refer to the List of Cookies We Collect section below.
How We Use the Information
We collect this information to better understand your needs and provide you with an improved shopping experience. Specifically, we may use your information for:
- Internal record keeping
- Personalized product recommendations and listings
- Processing orders and managing customer accounts
- Improving our products, services, and website performance
- Sending promotional emails about new products, special offers, or updates
- Conducting market research and customer surveys
- Customizing website content based on your interests
We may contact you by email, phone, or other communication methods you have provided.
Security of Your Information
We are committed to ensuring that your personal information is secure. To prevent unauthorized access or disclosure, we have implemented appropriate physical, electronic, and managerial procedures to safeguard the information we collect online.
How We Use Cookies
Cookies are small files that are placed on your device’s hard drive with your permission. Cookies help websites function efficiently and provide a personalized experience.
We use cookies to:
- Analyze website traffic and usage patterns
- Identify which pages are visited most frequently
- Improve website functionality and performance
- Remember your preferences for future visits
The information collected through cookies is used for statistical and analytical purposes only and does not personally identify you.
You may choose to accept or decline cookies through your browser settings. Please note that disabling cookies may affect certain features of the website and limit your overall experience.
Links to Other Websites
Our website may contain links to third-party websites for your convenience. Once you leave our website, we do not have control over external sites and are not responsible for the protection and privacy of any information you provide while visiting them.
We recommend reviewing the privacy policies of any third-party websites you visit.
Controlling Your Personal Information
You have control over how your personal information is used:
- You may choose to opt out of direct marketing whenever you fill out a form on our website
- If you previously agreed to receive marketing communications, you can withdraw your consent at any time by contacting us
- We do not sell, rent, or lease your personal information to third parties unless required by law or with your explicit consent
You may request a copy of the personal information we hold about you. If you believe any information we hold is incorrect or incomplete, please contact us and we will promptly correct it.
List of Cookies We Collect
Below is a list of cookies used on our website and their purpose:
| Cookie Name | Description |
|---|---|
| FORM_KEY | Helps prevent unauthorized or forged requests |
| PHPSESSID | Stores session information on the server |
| GUEST-VIEW | Allows guest users to view and manage orders |
| PERSISTENT_SHOPPING_CART | Stores cart and browsing history |
| STF | Stores information about products shared via email |
| STORE | Stores selected store view or language |
| USER_ALLOWED_SAVE_COOKIE | Records cookie consent preferences |
| MAGE-CACHE-SESSID | Improves page loading speed through caching |
| MAGE-CACHE-STORAGE | Enhances browser caching performance |
| MAGE-CACHE-STORAGE-SECTION-INVALIDATION | Improves content loading efficiency |
| MAGE-CACHE-TIMEOUT | Manages cache expiration |
| SECTION-DATA-IDS | Optimizes content display |
| PRIVATE_CONTENT_VERSION | Manages dynamic content display |
| X-MAGENTO-VARY | Improves server-side caching |
| MAGE-TRANSLATION-FILE-VERSION | Supports multi-language content |
| MAGE-TRANSLATION-STORAGE | Stores translation preferences |