Terms of service
Terms & Conditions
Last Updated: January 7, 2026
These Terms and Conditions ("Terms") govern your use of the website ddot.pk (the "Store" or "Service") operated by DDOT ("we", "us", or "our").
By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use the Service.
Promotions, Discounts & Campaigns
From time to time, DDOT may offer promotional discounts, bank campaigns, or special offers on selected electronics products.
- Promotional offers may require a minimum order value
- Discounts may have a maximum cap per transaction
- Offers may be applicable on online prepaid orders only
- Certain categories or products may be excluded from promotions
- Each promotion is limited to one redemption per customer per day unless stated otherwise
DDOT reserves the right to modify or cancel any promotion at any time without prior notice.
Purchases
When you place an order on our website, you may be required to provide accurate and complete information including billing details, shipping address, and payment information.
You confirm that:
- You are legally authorized to use the payment method provided
- All information submitted is true, accurate, and complete
We reserve the right to refuse or cancel any order due to product unavailability, pricing errors, incorrect product information, suspected fraud, or unauthorized transactions.
Pricing & Product Information
We strive to ensure accurate pricing and product details; however, errors may occasionally occur.
- Product prices, images, and specifications are subject to change without notice
- Product images are for illustration purposes only
- Availability of electronics items may vary
We reserve the right to correct any errors or inaccuracies at any time.
Payments & Refunds
All online payments are processed through secure third-party payment gateways.
- Refunds for prepaid orders will be issued to the original payment method
- Cash refunds are not available for card or online payments
- Refund processing time depends on the payment provider or bank
Refund eligibility is subject to our Refund Policy and product condition.
Warranty & Electronics Disclaimer
Electronics products may include manufacturer warranties where applicable.
- Warranty claims must be directed to the authorized service center
- Physical damage, water damage, or misuse may void warranty
- DDOT is not responsible for manufacturer warranty decisions
User Accounts
If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials.
- You are responsible for all activities under your account
- You must notify us immediately of unauthorized access
- We may suspend or terminate accounts for policy violations
Intellectual Property
All content on this website, including logos, images, text, and designs, is the property of DDOT and is protected by applicable copyright and trademark laws.
You may not copy, reproduce, or use any content without prior written permission.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of external sites.
Use of third-party websites is at your own risk.
Termination
We reserve the right to suspend or terminate access to our Service at any time, without prior notice, if these Terms are violated.
Governing Law
These Terms shall be governed and interpreted in accordance with the laws of Pakistan.
Changes to Terms
We may update these Terms at any time. Continued use of the Service after changes means you accept the updated Terms.
Contact Us
If you have any questions regarding these Terms & Conditions, please contact us through the details provided on our website.